Providing insurance expertise to everyday Australian families to solve insurance claims and disputes. 'Levelling the playing field' and bringing justice and fairness to the insurance claims process.

How it works

You supply us your details and your existing claim information.

We provide you with a FREE phone consultation, to discuss your situation and advise how we can help.

One of our experts will be appointed to investigate your situation further, and then to act on your behalf to ensure the best possible outcome is achieved for you.

I had spent months trying to make a HBCF claim for waterproofing failures to my near new house, but every approach was denied, even after I appealed to the NT Director of Building Services. That's when I got Solve My Claim on my side, to help me fight the might of the NT Government. David couldn't do enough to help, fighting every step, through rejection after rejection, until finally they accepted their responsibility and paid out. In the end, we are getting a brand new bathroom and ensuite, and this only happened thanks to the great work from Solve My Claim. I can't speak highly enough about how Solve My Claim has helped us, when we thought we had nowhere else to turn, they came to the rescue.

Kate & Ben Wade, Alice Springs NT (SMC NOTE - HBCF refers to Home Building Certification Fund - a NT specific fund similar in nature to builders warranty insurance. We have now taken on a number of HBCF claims, and if you have ever had a HBCF claim refused or denied, we would love to hear from you too).

Let us help you

To organise a FREE telephone consultation with one of our experts, simply send us an email to and we will be in contact soon.

Alternately, if you are ready to proceed now, submit all of your information in the form below. You will receive a confirmation email, advising who is working on your case. Typically you will receive your detailed advice within 48 hours, however this can vary in times of peak demand. If you have not heard from us within 48 hours, why not give us a call on 1 8000 SOLVED (1800 076 583).

Have a question? Need more info?

We are available to answer any questions you may have, and to provide additional information if you need it. Just contact us below, or send us an email at